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Incoming customer messages appear here automatically once your webhook is connected. Pick a conversation on the left, or start a new one.Sign in to manage business messaging
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Incoming customer messages appear here automatically once your webhook is connected. Pick a conversation on the left, or start a new one.Only works within 24 hours of the customer's last message. Outside that window, use a template instead.
Only approved templates can be sent. Fill in each variable below — they'll replace the {{1}}, {{2}} placeholders.
File format: columns name,phone,tags (tags optional, separated by semicolons). First row can be a header or plain data.
{{1}}, {{2}} etc. for anything that changes per customer (name, order number…)No approved templates yet. Go to Templates and request one first — only approved templates can be broadcast.
Starting…